|
|
|
|
INFOMATEK’S
E-BUSINESS SOLUTIONS
Infomatek partners with our customers to implement Digital
Economy's business solutions and achieve convergence
benefits to partnering clients. We employ and implement effective System
Development Life Cycle (SDLC) that is customized to fit each of our
customer's business models and associated business requirements. We
recognize that the conversion and implementation cycle is complex and required
long term vision and commitment, therefore, our business scopes and project
management solutions are flexible and dynamic in nature in order to achieve
business objectives for our client. The following are highlights of our
optimized business solutions:
1.
Content Development:
unlike other plain-vanilla hosting services, Infomatek’s MBA Consultant
customizes and develops effective Marketing contents and materials to
differentiate the values and benefits of your business and to attract customers
to patronize your business (other ISPs do not offer Content Development),
therefore help maximize your revenues.
5.
Channel Sales Development:
We help expand and develop Sales and Partner Channels for our clients by developing on-line recruitment tools for your VARS, Resellers,
System Integrators, and Channel Partners. Email: ankhoa@infomatek.com INFOMATEK'S TURNKEY E-BUSINESS DEVELOPMENT PHASE 1: BUSINESS CONSULTING Infomatek's E-Business solutions provide unique and turnkey development services that extend from effective market assessment and marketing strategies to actual implementation and on-going management of our client's on-line business venture after the E-Business development processes are completed. This is because online businesses like brick-and-mortar operations, they do not stop at the grand opening stage, but continue through the entire business life cycle. Infomatek E-Business services are not about providing flashy but empty graphics and a collection of Ad pages stitched together, we develop a complete strategic marketing plan that effectively differentiates and brings out the uniqueness of our client's products or services. Optionally, our clients, can select to have Infomatek develop a complete online strategy that includes customer relationship management (CRM, i.e., to handle customer inquiries and service fulfillments) and Supply Chain Management (SCM, i.e., just-in-time and door-to-door supply and distribution network). Business Automation and process improvement are some of the most invaluable benefits that companies of all sizes prefer. Our experience shows that most of our clients prefer Infomatek to continue to manage their online businesses so that they can concentrate on their core businesses and leverage the cost saving of their always-on electronic storefronts (negate the need to send expensive yet fast outdated color brochures). PHASE 2: PLANNING AND DEVELOPING THE ARCHITECTURAL BLUE PRINT Unlike other E-Business services that provide network hosting infrastructure with or without content development, Infomatek recognizes the values of E-Business lies on the successful implementation and management of the Content and Network infrastructures. We consult with the clients to understand client's overall business goals and operations requirements. We then, assess and formulate an effective online E-Business strategy and a Marketing plan that is customized to the client's business model and designed to win the market share and achieve revenue goal. Moreover, the marketing plan is built upon the results of our mentioned internal and external environment studies, and address online business criteria including integration with our client's brick and mortar operations, as well as the strategic business requirements for the complete product life cycle and service capabilities that are required for the successful achievement of our client overall business goals. We brief and seek our client buy-in during this process to maximize the effectiveness and the successful delivery of the project. PHASE 3: BUILDING THE ONLINE FOUNDATION AND STOREFRONT The building phase involves four main areas of developments and management: 3.1 Architecture Development: addresses the Domain Name Registration, Network Access & Connectivity, Data Center Hosting and Management, Servers, and Graphic requirements (client provided and/or Infomatek's provided, shared or dedicated hosting, managed or unmanaged service, bandwidth level and transfer speeds). We also handle trade mark search and registration as well as incorporation services, visit our corporate services. 3.2 Content Development: apply intellectual intelligence, hand-on business and operations experience and formal proven business development and marketing strategies to custom design and deliver the strategic messages, product and service differentiations and uniqueness which attract customers and foster Sales. The inherent values that when combined with Infomatek's strategic Community Marketing program (CMP) will create and develop a loyal customer base for the client business. 3.3 Network Monitoring and Management: because Infomatek recognizes the reliability of our client online business operations, we designed, staffed and maintained a 24x7 network infrastructure and expert technical staff who are managing and monitoring all customer network traffics to ensure peak traffic performance, prevent security breaches, and ensure 24x7 web server uptime. Infomatek guarantees 99.99% uptime, 24 hours restoration of client website and 25% refund of the total monthly service fee for each of the 24-hour missed objective. PHASE 4: CONTENT MANAGEMENT AND UPDATES Just as with brick and mortar operations, an online storefront requires constant customer interactions and responses (Q&A email and inquiries, etc) beside the needs for updating and changing the look and content of the website to better suite and address customer needs. This constant updating process many times are initiated by the serving and selling company as well. For example, when companies want to deliver its special marketing efforts (such as promotions, Sales events and product and service programs, etc.). A website is not and should not look and feel like a static and poorly maintained online store. Instead, it should feel alive, fulfilling and responsive to the customer's and company's needs. For example, each customer's email is answered on a timely manner and the service is delivered as promised. Seamless interaction and integration between online activities and those in the brick and mortar world is required in order to satisfy customers' and business criteria. Infomatek can help our clients maintain these objectivities with our ongoing Content and Network management and Development programs. Key Benefits
Our E-Business GuaranteesWe respect and recognize the needs of our clients for an always-open online store, therefore, we took great strides in establishing and maintaining a Class A fully redundant three-node fiber optic OC-3 backbone and Class A data centers with an effective disaster recovery system where our client website content are well mirrored (3 locations) and fully protected. Therefore, in the events of security breaches or network downtimes, our client online operations can be restored in 24 hours or less.
|
|
Click below for more developments and tutorial articles:
Send mail to
webmaster@infomatek.com with
questions or comments about this web site.
|
