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Executive Summary The rise of the Internet, advances in mobile technologies and an expanding global marketplace are requiring companies to compete harder for business and employees. However, technologies like wireless telecommunications, and the Web are also creating an environment where companies can finally create highly flexible work environments that seamlessly put workers and their offices anywhere at any time. Telecommuting has given rise to teleworking with the aim of providing employees with a robust and increasingly mobile access to a company's entire working infrastructure, through a simple phone call or Internet connection. This Technology Guide examines the business issues and explains some of the critical benefits and decision issues related to adopting, promoting and benefiting from a strong teleworking initiative.
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